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Customer Service Links
Order samples
Find KEMET product bulletins and catalogs
Track UPS, FedEx and DHL shipments
Visit Maurice Ward/PROMS (European customers)
Check Availability - Confirm stock availability with our distributors via CapacitorEdge.
CustomerEdge - Get quick quotes, check order status and track shipments.
These are some advanced activities you can do right here on our web site if you register for myKEMET:
- Cross competitor part numbers or get detailed specs for a KEMET part number?
- Check Availability - Confirm stock availability with our distributors?
- Get a one page datasheet for a part?
If you are a direct customer and have registered as a myKEMET user, you can use our CustomerEdge application to:
- Do quick quotes for a part number (KEMET’s lead time quotes are real time and subject to change)
- Get real-time order status with shippping data
- Track order lines from CustomerEdge by clicking on the shipping company logo within the shipment screen.
Please contact your customer service representative if you are interested in becoming a CustomerEdge user.
KEMET's Statement on the Reliability Impact of Procuring KEMET Capacitors through Non authorized Sources
Over the past decade, the number of non authorized sources for electronic components including KEMET Capacitors has greatly increased. These sources range from individuals selling electronic components out of their homes, to large web-based traders and independent distributors/brokers. There is no way to conclusively determine the storage/handling conditions and legitimacy of origin of products bought through non authorized sources. Product supplied through non authorized sources may appear to be legitimate, but many quality issues with such product can occur and KEMET cannot warrant product purchased through non authorized sources.
Customers that buy KEMET Capacitors from non authorized sources may save money in the short-term, but they run the risk of major reliability issues that can damage their reputation and prove enormously expensive in the long-term due to warranty expenses, field replacements, and liability claims. Customers that nonetheless turn to non authorized channels for KEMET Capacitors trade risk for reliability. For these reasons, KEMET Corporation strongly encourages all our customers to buy our product exclusively through our authorized sources. Our authorized sources are listed on our website.
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